KommoGEN

Service

Automation and AI

We automate routine work so managers can focus on selling. What has already been done in KommoGEN projects: sales bots with automatic reminders and promotions for clients of the Zolotoi Kolos sanatorium; a bot that independently updates lead cards and automatically changes deal stages based on algorithms at an electronic lock manufacturer; comprehensive internal automation (tasks, auto-tasks, robots, masks, triggers, work groups, projects) at a lumber supplier; automatic generation of requests from quiz forms and commercial proposals at a museum and exhibition company; automatic distribution of incoming inquiries among managers (our own Deal Distribution widget). AI is declared by the company as a competency; there are no confirmed AI cases on the site yet — so instead of promises, we show real automation from projects and honestly discuss where AI will make a difference in your specific pipeline.

See case studies

automation scenarios from $170

Kommo CRM interface — Automation and AI

Challenges

What we solve

  • Managers spend time on routine instead of selling
  • Customers don't receive timely reminders and follow-ups
  • Deals get stuck at stages, and card data goes stale
  • Incoming inquiries are distributed manually and unevenly

Scope of work

What's included

Sales bots: automatic messages, reminders, and promotions for customers

Robots, triggers, auto-tasks, work groups, and projects in Kommo

Automatic deal stage changes based on defined algorithms

Automatic lead distribution among managers according to scenarios

Automatic generation of documents and requests from forms and quizzes

Process

How the work goes

  1. 01

    Routine audit

    We identify routine operations in your pipeline

  2. 02

    Scenarios

    We design automation scenarios aligned with your company's procedures

  3. 03

    Setup

    We configure bots, robots, and triggers — and custom widgets if needed

  4. 04

    Result tracking

    We track results against metrics in Kommo

Case studies

Project examples

Zolotoi Kolos Sanatorium — KommoGEN clientHealth and wellness resort

Kommo for the Zolotoi Kolos Sanatorium

To bring all of the sanatorium's systems into one program, integrate with Logus HMS, and implement a bonus system for clients.

20 daysRead the case
Manufacturer and exclusive representative of electronic lock factories in Europe and Asia — KommoGEN clientElectronic lock manufacturing and distribution

Kommo for an Electronic Lock Manufacturer

To automate all possible processes as much as possible without staff involvement — one of the most complex cases due to the specifics of the organization's work.

3 to 30 days (depending on the scope of custom development) · $110–890 depending on the scope of custom developmentRead the case
Lumber and timber sales company — KommoGEN clientLumber and timber sales

Kommo Implemented for Lumber and Timber Sales

The client had been working with Kommo for a long time — after a thorough audit, bottlenecks were identified and the system was fine-tuned.

16 business daysRead the case
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Our products

Powered by our own developments

Deal Distribution

Automatic distribution of incoming inquiries among managers according to a defined scenario.

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Checklists

Checklists of standard tasks at every pipeline stage, with completion history and deal stage-change blocking.

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Task Templates

Ready-made description templates for each task type — speeds up task creation for yourself and your colleagues.

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Field Calculator

Arithmetic operations on deal, contact, and company fields with the result written to a field — for example, automatic commission calculation.

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Frequently asked questions

Sales automation is the use of software tools to automate repetitive tasks: lead distribution, follow-ups, and data entry.

Sales automation can manage lead capture, follow-ups, pipeline updates, and customer notifications.

Yes, automation ensures timely responses to leads and consistent follow-up processes.

Yes, CRM systems can send automated emails, messages, and reminders to prospects.

Shall we discuss your task?

We'll review your processes, propose a solution and estimate timelines and budget — free of charge.

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See also

Kommo CRM ImplementationCRM and Business Process AuditKommo Technical Support