CASE · Furniture restoration and upholstery
Furniture Restoration and Professional Upholstery
To carry out a basic Kommo configuration and connect inquiry intake channels.
Furniture restoration and upholsteryCRM

The task
To carry out a basic Kommo configuration and connect inquiry intake channels.
The problem
Inquiries from the website and messengers were processed manually, without a unified pipeline.
What we did
After 2–3 online meetings with the client, a basic Kommo configuration was carried out: a sales pipeline was built and deal, contact, and company cards were configured. Feedback forms from the client's website were connected, communication channels (WhatsApp, Telegram, telephony) were set up, and processes were automated.
Integrations and technologies
Website feedback formsWhatsAppTelegramTelephonyamoCRMWebsite forms
Project highlights
- 01Sales pipeline and setup of deal, contact and company cards
- 02Website forms integration with CRM
- 03Channels: WhatsApp, Telegram, telephony
- 04Process automation

