KommoGEN

CASE · Furniture restoration and upholstery

Furniture Restoration and Professional Upholstery

To carry out a basic Kommo configuration and connect inquiry intake channels.

Furniture restoration and upholsteryCRM
Cover of the “Furniture Restoration and Professional Upholstery” case

The task

To carry out a basic Kommo configuration and connect inquiry intake channels.

The problem

Inquiries from the website and messengers were processed manually, without a unified pipeline.

What we did

After 2–3 online meetings with the client, a basic Kommo configuration was carried out: a sales pipeline was built and deal, contact, and company cards were configured. Feedback forms from the client's website were connected, communication channels (WhatsApp, Telegram, telephony) were set up, and processes were automated.

Integrations and technologies

Website feedback formsWhatsAppTelegramTelephonyamoCRMWebsite forms

Project highlights

  1. 01Sales pipeline and setup of deal, contact and company cards
  2. 02Website forms integration with CRM
  3. 03Channels: WhatsApp, Telegram, telephony
  4. 04Process automation

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