CASE · Electronic lock manufacturing and distribution
Kommo for an Electronic Lock Manufacturer
To automate all possible processes as much as possible without staff involvement — one of the most complex cases due to the specifics of the organization's work.
The task
To automate all possible processes as much as possible without staff involvement — one of the most complex cases due to the specifics of the organization's work.
The problem
No off-the-shelf solutions existed on the market for the company's specifics — a path of custom development by programmers was required.
What we did
Implemented: call recording from different PBX systems and mobile devices with storage on the client's server and display in the familiar form in deal and contact cards; automatic stage changes when deal cards are updated according to various algorithms; card updates made by a bot; synchronization of Yandex.Disk, Kommo, and the client's server for storing and creating folders with files.
Integrations and technologies
Project highlights
- 01Call recording from multiple PBXs and mobile devices, stored on client's server
- 02Recordings displayed in deal and contact cards
- 03Automatic deal stage changes based on algorithms
- 04Bot that updates cards
- 05Yandex.Disk ↔ KOMMO ↔ client server sync (folders and files)
SERVICES
