Service
Kommo Technical Support
Kommo support from practitioners: real experts with hands-on experience, no canned responses, and deep immersion in your specific task. Working hours: Mon–Fri, 09:00–18:00. The START plan ($50/mo) is for small teams and one-off tasks: basic Kommo consultations, answers to configuration questions, and help with errors and failures (Telegram, WhatsApp, Email, built-in chat). The PRO plan ($100/mo) is for active work and regular changes: everything in START plus phone consultations, Zoom/online meetings, and help with automation and process logic. The MAX plan ($200/mo) is for companies where Kommo is a mission-critical business tool: everything in PRO plus priority support, minor improvements and fixes, ongoing project assistance, dedicated communication channels, and real specialists — no bots, no ticket queues. Important: when you renew your Kommo license through KommoGEN, part of the support, audit, and basic configuration may be provided free of charge — subject to individual arrangements.
$50 / $100 / $200 per month
START — $50/mo; PRO — $100/mo; MAX — $200/mo. When you renew your Kommo license through KommoGEN, part of the support, audit, and basic configuration may be free — subject to individual arrangements

Challenges
What we solve
- Errors and failures in CRM operation
- Configuration and automation questions no one on the team can answer
- Long waits for vendor support responses
- A need for regular small improvements without a separate project
Plans
Support plans
START
$50/mo
For small teams and focused tasks
- Basic Kommo consulting
- Answers on configuration
- Help with errors and failures
- Telegram / WhatsApp / Email / built-in Kommo chat
PRO
$100/mo
For active work and regular changes
- Everything in START
- Phone consulting
- Zoom / online meetings
- Help with automation and process logic
MAX
$200/mo
For companies where Kommo is a critical tool
- Everything in PRO
- Priority support
- Minor improvements and fixes
- Ongoing project supervision
- Dedicated communication channels
Mon–Fri, 09:00–18:00 · real specialists — no bots, no ticket queues
Process
How the work goes
- 01
Choose a plan
Choose a plan that matches the intensity of your CRM work
- 02
Reach out
Write to a convenient channel: Telegram, WhatsApp, Email, phone, or the built-in Kommo chat
- 03
Real specialist
Get an answer from a real specialist — no bots, no ticket queues
Frequently asked questions
Shall we discuss your task?
We'll review your processes, propose a solution and estimate timelines and budget — free of charge.

