CASE · Tourism
Kommo Implementation for Tours to the Kola Peninsula
To automate several booking lines for destinations, taking into account the number of people, timing, and deadlines.
The task
To automate several booking lines for destinations, taking into account the number of people, timing, and deadlines.
The problem
Operators needed to see destination availability based on capacity, and the booking and document-signing process required automation.
What we did
The core availability functionality is built on the GoSklad module — operators see destination availability according to capacity right in Kommo. A module for automatic document signing by both the client and the company via SMS sending from the CRM is connected. Basic business process configuration in the pipelines and booking automation were carried out. Communication channels via telephony and messengers were connected.
Integrations and technologies
Project highlights
- 01Tour destination availability map based on GoSKLAD load
- 02Automatic SMS document signing from CRM (digital signature module)
- 03Booking pipelines with process automation
- 04Client communications: telephony and messengers
SERVICES
